Search

Home > Service > FAQ
FAQ
Contact Us
ADDRESS:Mahu Natural Village, Honglian New Village, Taozhu Street
MOBILE:+8613750810123
TEL:+575-80729036
E-MAIL:Jiaer918@126.com

1).Q:What is your min order?
A: Up to the customers' requirements,1 set also OK.

2). Q:Can we use our logo stickers to the windows and doors?
 A: Yes,just send us your artwork.

3).Q: Quality Guarantee?
A: 10 years

4). Q: Can you send us samples?
A: Yes,but you should pay the freight cost by yourself. thanks

5).Q: Can we visit your factory? and how can we go there?
A: Yes,we are welcome you to visit us. Our factory is in Hangzhou city,you can give us schedule,then we can pick up you from the airport or the railway staiton.

6).Q: Can you according our window samples to open new models for us?
A: Yes, but please send us the window sample,then we will open new models to you.

 

7).Q:How can I know your price?

A: We need the information of the specific size and quantity, as well as the window type you want. We will offer you an exact price quotation wih our stamp.

 

8).Q:What is your delivery time?

A: 30 days after deposit and drawing confirmed

 

9).Q:What is your payment terms?

A:Normally,30% of total amount by T/T as deposit and balance before delivery. Irrevocable L/C at sight is also acceptable.

 

10) .Q: PVC and aluminum,which one is better?

A: it is hard to simply say one is better,each one has its advantage.PVC is good at insulation and more economic,Aluminum is better in hardness and security.